1. Introduction
At Creacode, we are committed to protecting the privacy of our customers and users. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you use our services and visit our website.
2. Information We Collect
We may collect the following information when you use our services or visit our website:
- Personal Information: name, email address, phone number, postal address, and other contact information.
- Technical Information: IP address, browser type, pages visited, and other information related to your use of our website.
- Payment Information: credit or debit card details, bank account, and other financial information necessary to process payments.
- Project Information: project details and specifications, content provided by the client, and any other information necessary to provide our services.
3. Use of Information
We use the information collected to:
- Provide and improve our services.
- Communicate with you about your project and respond to your inquiries.
- Process payments and manage transactions.
- Send updates, newsletters, and other communications related to our services.
- Comply with our legal and contractual obligations.
4. Information Sharing
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with service providers who help us operate our business, such as payment processors, web hosting providers, and other third parties necessary to provide our services.
- Legal Obligations: We may disclose personal information if required by law or if we believe in good faith that such action is necessary to comply with the law, protect our rights, or respond to an emergency.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity.
5. Information Security
We take reasonable security measures to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, so we cannot guarantee the absolute security of your information.
6. Information Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the information is no longer needed, we will securely delete it.
7. User Rights
You have the right to:
- Access your personal information that we hold.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information or request a restriction on its use.
- Withdraw your consent at any time, if the processing of your information is based on consent.
8. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings, although this may affect website functionality.
9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Users are encouraged to periodically review this policy to stay informed of any updates.